Managed services

Managed services – we run your systems, you focus on your business

For projects in Germany hosted in our data center: we take care of updates, hardening, monitoring and backups – ideal for VPS/root servers and dedicated environments with root access.

  • Patch & update management (OS + common services)
  • Monitoring & alerting (resources, services, reachability)
  • Backup concept incl. restore tests on request
  • Performance checks (e.g. NVMe/SSD, I/O, load)
Operations
Updates • monitoring • hardening
Location
Germany
Network
1 Gbit/s standard • 10 Gbit/s optional
We define scope and response times together in the SLA – the packages below serve as a starting point.

Quick start in 3 steps

  1. Assessment: goals, services, risks, access.
  2. Setup: monitoring, updates, backup plan, hardening.
  3. Operations: proactive maintenance + clear communication.
View packages

Who are our managed services for?

For individuals, agencies, companies and clubs/communities who want stability and security – without their own ops team. We support you from a single system to environments with multiple instances.

Security & updates
Hardening, patch cycles, clean change communication.
Monitoring & response
Services & resources in view, clear escalation paths.
Backups & restore
A concept + recovery – not just “a backup somewhere”.
Network options
1G standard / 10G optional (depending on setup/hardware).

Need remote hands or planning colocation? Then also take a look here: Colocation · Dedicated (on request) · Server specials

Managed services packages

Transparent, with a clear scope – and expandable at any time.

Starter
from €49.99/month
incl. VAT · per service · billed monthly
  • Basic monitoring (uptime + core resources)
  • Monthly updates (as agreed)
  • Basic hardening check
  • Backup setup (concept + configuration)
  • Ticket support
Request Starter
Business
from €199.99/month
incl. VAT · per service · for critical workloads
  • Proactive operations (regular checks)
  • Incident support as agreed
  • Backup + restore tests (optionally on a schedule)
  • Network options: 1G / 10G (depending on setup/hardware)
  • Optional: remote hands / colocation assistance
Request Business

Note on the scope of services

We work with clear definitions: available now means provisioned right after your order; delivery time can be 3–5 business days (depending on hardware). For dedicated systems, root access, network (1 Gbit/s / optional 10 Gbit/s) and requirements such as GPU always depend on the project.

FAQ

Real questions, real answers – so it fits quickly.

Contact support

Depending on the package: monitoring, updates/patches, security basics, backup concept and defined response paths. If needed, we add performance checks, restore tests and support for changes.

Yes. We manage typical Linux stacks on VPS/root servers and – by arrangement – dedicated environments as well. Root access is possible and properly documented.

Together we define RPO/RTO, set up backup rotation and document the restore process. On request, we run restore tests so nothing has to be improvised in an emergency.

The standard is 1 Gbit/s. 10 Gbit/s (and higher in projects) is possible if the setup and hardware support it. We clarify this transparently in advance – without contradictory information.

Yes – especially in combination with colocation (e.g. visual inspections, cabling, reboots, replacements as agreed). Let us know exactly what you need (remote hands).

In short: your goal, a system overview, access credentials/SSH key handling, maintenance windows and a contact person. After that, we set up monitoring, updates and backups in a structured way.

Ready for stable operations without the headaches?

Send us your requirements. We'll recommend the right package – or a custom setup (e.g. dedicated, 10G networking, colocation, remote hands).